Return Policy

 

We do not accept any returns and exchange except manufacturer damages.

 

* You must request a return claim within 14 business days of the receipt of goods.

* BANJJUL inc will not issue a return authorization for dagames and return claims after indicated dates.

 

All packages must be unopened and include original label. There is a 20% restocking fee for any unauthorized or overdue returns.
We request customers to keep all packages unopened and include original manufacturers’ packaging and label.
Items should be unworn, unaltered and unwashed with all tags.
We do not accept incomplete pre-packs returned to us or garments used.

 

No Refund Policy

Refunds will not be issued for damage or return claims.
Only store credit will be issued. All discounted or sale items are final and cannot be returned.
Shipping and handling charges are not refundable.

 

How to return an item

email- info@banjulusa.com

Please include your po# the subject line and the following:

 

• Company name
• Invoice number/order id
• Style number
• Size
• Quantity & color
• Image of merchandise (damage)
• Reason of return

 

Once you receive a return authorization(ra) form, please mail the package to

 

BANJUL INC.

attn: online returns

1001 e towne ave #109

los angeles, ca 90021

united states

 

if an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.