Customer Service

 

Customer satisfaction is our top priority, because your success is our success.

Our customer service starts the moment you become a member, and we promise to provide prompt,

and courteous service for all your needs and concerns.

 

Customer Activation

After customer created account at www.banjulusa.com, we will review your documents for maximum 7 days.

 

Payment

We accept credit card only

 

Pre Authorization

We Pre-authorize each order's total amount including estimated shipping costs. Please be advised that

We will revise your shipping cost once we received your package information for correct shipping cost.

 

Shipping Fee

BANJUL Ships via Fedex. Shipments are sent out daily from Monday through Friday. (Holiday excluded)

 

Shipping Choices

All orders placed before noon will be processed and shipped that same day,

But please be advised shipping delays may occur and it may take up to approximately 3 business days to process your order.

 

*  Please be advised that our default shipping requires "signature required". If customer wants to remove this option, we do not take any responsibility for lost packages.

* We do not ship via USPS