Return Policy
    1. We only allows returns on defective items.
    2. We don't allow returns on sale items, closeouts or special orders.
    3. In order to return, a RA# (Return Authorization Number) is required.
    4. In order to request an RA#, the buyer must email the following: invoice number, order date, company name, style number, quantity, color, size, reason, pictures, amount
    5. A restocking fee/penalty of 20% will be charged for unauthorized returns or refused/unaccepted packages.
    6. Packages that have been opened or are not in their original packaging are not accepted.
    7. The original shipping and handling cost is not refundable.
    8. Return can be contacted about the return policy via the following phone number (213) 742-6666.
    9. Return can be contacted about the return policy via the following email address info@banjulusa.com
    10. Customers may return merchandise to the following address: 
      BANJUL INC
      1001 Towne Ave #109 
      Los Angeles, CA 90021
    11. Buyers have 7 days to make a return claim on defective merchandise.
    12. Buyers are reimbursed for defective items through store credit.
    13. We are reimbursing the buyer for return shipping fees of defective merchandise.
    14. Buyers have 7 days to make a return claim on non-defective merchandise.
    15. Buyers are reimbursed for non-defective items through store credit.
    16. The buyer is responsible for return shipping fees of non-defective merchandise.
    17. Buyers have 7 days to make a return claim on non-defective merchandise without restocking fees.
    18. Returns of non-defective merchandise after the return deadlines will not be accepted.